Incentrack is a cloud-based incentive management software designed for vacation clubs and timeshares. It helps teams manage tours, gifts, sales, and guest satisfaction in one streamlined platform.

Incentrack is used by vacation clubs, timeshare companies, and hospitality businesses looking to improve sales tracking, manage incentive programs, and boost guest experiences.

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You can request a demo by visiting https://www.incentrack.com/request-demo and filling out the form. Our team will connect with you to schedule a personalized walkthrough.

Gifting Getaways: How Digital Media Could Revolutionize the Timeshare Gift Process

Bryan Griffin
May 20, 2025
2 min read

Updated: Oct 14, 2025

Timeshare Gift Experience — Gift of Travel

The timeshare industry has long relied on a familiar formula: guests attend a presentation, and in return, they receive a physical gift — from luggage to dinner vouchers. But in a digital-first world, is this model still relevant?

What if the most effective “thank you” wasn’t a gift room at all, but an experience delivered instantly, through digital media?

The Limits of the Old Gift Room

Outdated Perception: Guests expect modern convenience, not long lines and paper vouchers.
Operational Burden: Resorts dedicate staff, storage, and time to managing physical gifts.
Limited Appeal: Not every guest wants the same item — one-size-fits-all often disappoints.

The Promise of Digital Media

Imagine a guest leaving your presentation and instantly receiving:

A streaming subscription they can start watching that night.
A mobile wallet gift card for dinner at their favorite restaurant.
A downloadable travel experience guide tailored to their stay.

Digital media gifts are:

Instant: Delivered the moment the presentation ends.
Flexible: Guests choose what matters most to them.
Memorable: Experiences last longer than a suitcase or a toaster.

Why This Shift Matters

This isn’t just about convenience — it’s about aligning with today’s consumer expectations. Guests live in a digital world. By transforming the gift process with digital media, resorts:

Enhance the brand experience.
Cut costs tied to storage and staff.
Gain real-time data on fulfillment and redemption.

The Future of Timeshare Gifting

Tomorrow’s most competitive resorts will ask a bold question: why do we need a gift room at all? By embracing digital media and mobile delivery, the industry can leave behind paper vouchers and physical inventory for good.

Your Move

The future of gifting is digital, flexible, and instant. Resorts that adopt this vision will elevate their guest experience and gain a competitive edge.

👉 Ready to explore what digital gifting could look like for your resort? Learn more about iTicket Solutions GiftBox.