
Modern Technology for Modern Resorts — One Platform, Two Pillars, Endless Efficiency.

Why OPC Teams Love iTicket Solutions
One Flow
Tours module inside GiftBox eliminates duplicate entry between CRM and gifting
Mobile First
Tablet‑ready UI for quick lead capture and voucher issuing in the field.
Real‑Time Visibility
Supervisors see tour status, show/no‑show, and incentive redemptions as they happen.
The Tours Module
FROM LEAD TO TOUR TO GIFT
Book Tours

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Instead of juggling multiple windows, book tours and gift from the same place
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Connects directly to your CRM via API. Data remains secure.
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Manage all your incentives from one place. No more double entry.
Gain OVERsight

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See status of all booked tours: Not Toured, Toured, and Fullfilled
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Eliminate the need for typing lead numbers or scanning barcodes by searching customer details
Gift Directly

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Gift directly from the tours screen, without the need to type or scan lead numbers
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GiftBox imports the promised incentives into the gifting order, saving time and promoting accuracy
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Average TX time: <15 seconds
Tangible Results
−50%
Data entry time per tour
+20%
Show rate with timely nudges
0x
Dual entry between systems

Introducing the AI OPC Agent: Your Intelligent Assistant
Suggested next actions — follow‑ups, reminders, and best times to re‑engage.
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Quick answers — search promos, eligibility, and inventory with natural language.
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Quality guardrails — flags risk (duplicate guests, invalid IDs, expired promos).