The iTicket Solutions Blog

How the digital guest journey is unlocking the next era of hospitality In the timeshare and vacation ownership world, every interaction matters. The guest journey — from the first conversation with an OPC to the moment a tour closes — shapes how guests perceive your brand. Yet many resorts still rely on outdated, paper-based incentive systems that break the digital experience modern travelers expect. According to Skift Research, 83% of travelers now prefer brands that offer