Incentrack is a cloud-based incentive management software designed for vacation clubs and timeshares. It helps teams manage tours, gifts, sales, and guest satisfaction in one streamlined platform.

Incentrack is used by vacation clubs, timeshare companies, and hospitality businesses looking to improve sales tracking, manage incentive programs, and boost guest experiences.

How can I get a demo of Incentrack?

You can request a demo by visiting https://www.incentrack.com/request-demo and filling out the form. Our team will connect with you to schedule a personalized walkthrough.

Timeshare Incentive Management Without the Gift Room Headaches

GiftBox helps timeshare and vacation ownership teams manage guest incentives from issuance and fulfillment through tracking and reconciliation — while supporting the experience guests expect today.

600,000+ transactions processed since 2021
Built for the speed, reliability and accountability required by vacation ownership marketing operations.
with 99.98% uptime — powering uninterrupted gifting worldwide.

Modernize the Gift Room Without Losing Operational Control

Timeshare incentives help generate tour flow, but the process behind them can create significant operational work. Physical inventory, manual logs, disconnected systems and reconciliation create unnecessary friction between marketing, tour reception, gifting and accounting.

Where Traditional Gifting Creates Friction

Physical gift inventory and storage
Manual issuance and tracking
Multiple handoffs between marketing, gifting and accounting
Limited visibility into incentives issued
Time-consuming reconciliation
Inconsistent processes across locations
Guest delays at fulfillment
Difficulty connecting gift activity to tour operations

One System for Timeshare Gifting Operations

Incentive Issuance

Issue the appropriate incentive through a controlled workflow tied to the guest and tour process.

Digital & Physical Fulfillment

Support digital delivery while maintaining workflows for physical incentives when the operation requires them.

Operational Tracking

Capture gifting activity as it happens so teams have visibility into what was issued and fulfilled.

Reconciliation & Reporting

Give marketing, management and accounting clearer information for reviewing incentive activity and resolving discrepancies.

Vendor & Gift Options

Support the incentives, attractions, shows, retailers and fulfillment partners that fit each operation.

Multi-Site Operations

Create greater consistency across locations without forcing individual teams to manage disconnected gifting processes.

How It Works

Guests qualify during presentation

Gift issued electronically or physically via GiftBox

Guests redeem instantly at partnered attractions, shows, or retailers

Accounting sees everything in real time

Benefits by Role

For OPCs

Instant gift issuing, no waiting

For Guests

Freedom to choose gifts they actually want

For Accounting

Seamless, accurate reporting

For Management

Lower costs, higher satisfaction

See How GiftBox Fits Your Incentive Operation

Whether you're managing physical gifts, digital incentives, pregifting or multiple locations, we can show you how GiftBox fits into your existing tour and gifting workflows.

Book a GiftBox Demo

Pregifting for Vacation Ownership Operations

Pregifting allows an operation to issue or arrange a guest incentive before the traditional post-tour gifting process. GiftBox supports structured pregifting workflows while maintaining the operational controls needed to track the transaction through the appropriate departments.